Privacy Policy

How Thinkly AI collects, uses, and protects your information.

Last updated: 2025

This Privacy Policy explains how Thinkly AI ("Thinkly", "we", "us") handles information when you visit our website, contact us, or use our services. This is a template you should review with legal counsel before publishing.

1. Information we collect

We collect information you provide directly and information gathered automatically:

  • Information you give us — such as your name, email, company, and message when you submit the contact form or reach out via WhatsApp or email.
  • Usage data — basic analytics such as pages visited, referring source, browser type, and approximate location, collected through standard web technologies.
  • Project data — information you share with us during an engagement so we can build and operate your AI solution.

2. How we use your information

  • To respond to enquiries and schedule consultations.
  • To provide, maintain, and improve our services.
  • To send service-related communications you have requested.
  • To comply with legal obligations and protect against misuse.

3. AI model training

We do not train AI models on your private business data without your explicit permission. Any data used to build or fine-tune a solution for you remains scoped to your engagement.

4. How we share information

We do not sell your personal information. We may share data with trusted service providers (for example, hosting, email, and form-processing vendors) strictly to operate our services, and where required by law.

5. Data security

We use enterprise-grade encryption in transit and at rest, along with access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data retention

We retain personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. To exercise any of these rights, contact us at hello@thinkly.ai.

8. Cookies

We use essential cookies to run the site and may use analytics cookies to understand usage. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact us

Questions about this policy? Email hello@thinkly.ai or message us on WhatsApp.