Industries · HVAC
AI Automation for HVAC Companies
When someone's AC dies in July, they call the first company that picks up. Thinkly builds AI voice agents, chatbots and dispatch automation so your HVAC business answers every call, books every job and never leaks another ticket to the competitor down the street.
Every missed call is a lost service ticket
Peak season, evenings and weekends are when the phone rings the most — and when your office is closed. Our AI voice agent picks up 24/7, triages emergency vs. routine work, quotes a service window and books the job straight into ServiceTitan, Housecall Pro or Jobber before the caller hangs up.
Slow lead response loses jobs to competitors
Angi, Thumbtack and Google LSA leads go to whoever replies first. Thinkly automations reply within 60 seconds via SMS and email, qualify the job type and urgency, and hand off warm leads to a dispatcher or straight to the on-call tech.
Manual booking and dispatch eats your CSR's day
Every phone-based booking takes 8–12 minutes and blocks another call. Our booking automation offers real availability by service area and technician skill, sends automated confirmations, on-my-way texts and post-job review requests — with zero double-bookings.
Maintenance plans and reviews never get followed up
Seasonal tune-ups, membership renewals and Google review requests are the highest-ROI work in your business — and the first thing that gets dropped when it's busy. We automate the whole loop so recurring revenue and 5-star reviews stack up on their own.
What we build for HVAC contractors
- 24/7 AI Voice Agent for HVAC Calls — Answer every service call — including after-hours emergencies — qualify the job, quote a service window and dispatch to the on-call tech.
- AI Chatbot for Website & Google Business — Instantly quote common jobs, capture new-install leads and book maintenance visits from your website, Google Business Profile and Facebook.
- Automated Lead Follow-Up — SMS + email response in under 60 seconds to every web form, Angi/Thumbtack lead and missed call, with reactivation campaigns for aging leads.
- Job Booking & Dispatch Automation — Two-way sync with ServiceTitan, Housecall Pro, Jobber and Google Calendar — automated confirmations, on-my-way texts and review requests.
- Maintenance Plan & Review Workflows — Automated seasonal tune-up reminders, membership renewals and review requests to Google and Facebook after every completed job.